With more than twenty years of experience in IT, specializing in data services, technical support, and software development in the education industry, Andrea’s experience also includes nearly a decade in product management. Responsible for providing leadership roles in data integration, requirements analysis, quality assurance, implementation, support, training, and related subjects. She will work closely with teams implementing eScholar’s Uniq-ID and DirectMatch products.
James has more than 20 years of IT experience designing and developing solutions supporting application databases. He has been a database administrator and developer for very large and sophisticated databases in SQL Server, Oracle and PostgreSQL. In his current role, James oversees the IT team and team functions, including database administration, software installation, and general IT support. He provides database administration services to numerous state education clients.
Beverly began her career as a Lead Application Developer building the first repository of eScholar Complete Data Warehouse® reports; including Product Manager and Quality Assurance Manager. Beverly played a key role in the development of early warning, assessment, false drop-out, and many other reports based on the of eScholar Complete Data Warehouse®. Beverly served in this role for 6 years before being promoted to the Development Manager for eScholar Complete Data Warehouse.
Nick Chouloute is a seasoned Customer Support Manager who is committed to providing exceptional assistance to eScholar’s clients. With two decades of experience providing customer support services to the utility and information technology sectors, Nick manages his team with the goal of providing professional, timely, accurate, and comprehensive assistance to satisfy customer needs. He and his team receive, assess, document and resolve each client issue that is raised with the goal of achieving the highest customer satisfaction.
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